Frequently Asked Questions (FAQs)
Frequently Asked Questions FAQ's
Frequently Asked Questions (FAQs)
🛺 General Information
🛺 General Information
What is iRide?
How is iRide different from other car-hailing services?
Which cities does iRide operate in?
What is iRide?
How is iRide different from other car-hailing services?
Which cities does iRide operate in?
What is iRide?
How is iRide different from other car-hailing services?
Which cities does iRide operate in?
📲 App Usage & Account
📲 App Usage & Account
How can I download the iRide app?
What should I do if the app is not working?
How can I reset my password?
Can I update my personal details?
How can I download the iRide app?
What should I do if the app is not working?
How can I reset my password?
Can I update my personal details?
How can I download the iRide app?
What should I do if the app is not working?
How can I reset my password?
Can I update my personal details?
🚖 Booking a Ride
🚖 Booking a Ride
How do I book a ride?
Can I book rides for someone else?
Can I schedule a ride in advance?
How do I book a ride?
Can I book rides for someone else?
Can I schedule a ride in advance?
How do I book a ride?
Can I book rides for someone else?
Can I schedule a ride in advance?
💳 Payments
💳 Payments
What payment methods are acceptable?
Can I pay through the app?
Is there a cancellation fee?
What happens if a rider doesn’t pay?
How do I receive payments?
What payment methods are acceptable?
Can I pay through the app?
Is there a cancellation fee?
What happens if a rider doesn’t pay?
How do I receive payments?
What payment methods are acceptable?
Can I pay through the app?
Is there a cancellation fee?
What happens if a rider doesn’t pay?
How do I receive payments?
👩💼 Driver Information
👩💼 Driver Information
What are the requirements to join as a driver?
How do drivers earn with iRide?
Can I choose which rides to accept?
How do I report an issue with a rider?
What are the requirements to join as a driver?
How do drivers earn with iRide?
Can I choose which rides to accept?
How do I report an issue with a rider?
What are the requirements to join as a driver?
How do drivers earn with iRide?
Can I choose which rides to accept?
How do I report an issue with a rider?
🛡️ Safety & Security
🛡️ Safety & Security
Is my personal information secure on iRide?
What safety measures are in place for riders and drivers?
How do I report a safety concern?
Can I block a rider or driver?
Is my personal information secure on iRide?
What safety measures are in place for riders and drivers?
How do I report a safety concern?
Can I block a rider or driver?
Is my personal information secure on iRide?
What safety measures are in place for riders and drivers?
How do I report a safety concern?
Can I block a rider or driver?
🕐 Availability
Are rides available 24/7?
Are rides available 24/7?
Are rides available 24/7?
📞 Support & Feedback
📞 Support & Feedback
How do I contact customer support?
How can I provide feedback about my ride?
How do I contact customer support?
How can I provide feedback about my ride?
How do I contact customer support?
How can I provide feedback about my ride?
🎁 Promotions & Referrals
🎁 Promotions & Referrals
Does iRide offer any promotions or discounts?
How can I refer others to iRide?
Does iRide offer any promotions or discounts?
How can I refer others to iRide?
Does iRide offer any promotions or discounts?
How can I refer others to iRide?
🧳 Lost & Found
What happens if I leave an item in the car?
What happens if I leave an item in the car?
What happens if I leave an item in the car?