Frequently Asked Questions (FAQs)

Frequently Asked Questions FAQ's

Frequently Asked Questions (FAQs)

🛺 General Information

🛺 General Information

What is iRide?

How is iRide different from other car-hailing services?

Which cities does iRide operate in?

What is iRide?

How is iRide different from other car-hailing services?

Which cities does iRide operate in?

What is iRide?

How is iRide different from other car-hailing services?

Which cities does iRide operate in?

📲 App Usage & Account

📲 App Usage & Account

How can I download the iRide app?

What should I do if the app is not working?

How can I reset my password?

Can I update my personal details?

How can I download the iRide app?

What should I do if the app is not working?

How can I reset my password?

Can I update my personal details?

How can I download the iRide app?

What should I do if the app is not working?

How can I reset my password?

Can I update my personal details?

🚖 Booking a Ride

🚖 Booking a Ride

How do I book a ride?

Can I book rides for someone else?

Can I schedule a ride in advance?

How do I book a ride?

Can I book rides for someone else?

Can I schedule a ride in advance?

How do I book a ride?

Can I book rides for someone else?

Can I schedule a ride in advance?

💳 Payments

💳 Payments

What payment methods are acceptable?

Can I pay through the app?

Is there a cancellation fee?

What happens if a rider doesn’t pay?

How do I receive payments?

What payment methods are acceptable?

Can I pay through the app?

Is there a cancellation fee?

What happens if a rider doesn’t pay?

How do I receive payments?

What payment methods are acceptable?

Can I pay through the app?

Is there a cancellation fee?

What happens if a rider doesn’t pay?

How do I receive payments?

👩‍💼 Driver Information

👩‍💼 Driver Information

What are the requirements to join as a driver?

How do drivers earn with iRide?

Can I choose which rides to accept?

How do I report an issue with a rider?

What are the requirements to join as a driver?

How do drivers earn with iRide?

Can I choose which rides to accept?

How do I report an issue with a rider?

What are the requirements to join as a driver?

How do drivers earn with iRide?

Can I choose which rides to accept?

How do I report an issue with a rider?

🛡️ Safety & Security

🛡️ Safety & Security

Is my personal information secure on iRide?

What safety measures are in place for riders and drivers?

How do I report a safety concern?

Can I block a rider or driver?

Is my personal information secure on iRide?

What safety measures are in place for riders and drivers?

How do I report a safety concern?

Can I block a rider or driver?

Is my personal information secure on iRide?

What safety measures are in place for riders and drivers?

How do I report a safety concern?

Can I block a rider or driver?

🕐 Availability

Are rides available 24/7?

Are rides available 24/7?

Are rides available 24/7?

📞 Support & Feedback

📞 Support & Feedback

How do I contact customer support?

How can I provide feedback about my ride?

How do I contact customer support?

How can I provide feedback about my ride?

How do I contact customer support?

How can I provide feedback about my ride?

🎁 Promotions & Referrals

🎁 Promotions & Referrals

Does iRide offer any promotions or discounts?

How can I refer others to iRide?

Does iRide offer any promotions or discounts?

How can I refer others to iRide?

Does iRide offer any promotions or discounts?

How can I refer others to iRide?

🧳 Lost & Found

What happens if I leave an item in the car?

What happens if I leave an item in the car?

What happens if I leave an item in the car?

Safe, reliable, and affordable ride-hailing. Enjoy 0% commission forever and keep all of what you earn. Book your next journey with just a tap!

Adress : PLAZA 15 CCA 2 SECTOR D, DHA PHASE 5 LAHORE | Phone : 03299455594

Copyright © 2025 Cipher Developments Private Limited. All rights reserved.

Safe, reliable, and affordable ride-hailing. Enjoy 0% commission forever and keep all of what you earn. Book your next journey with just a tap!

Adress : PLAZA 15 CCA 2 SECTOR D, DHA PHASE 5 LAHORE | Phone : 03299455594

Copyright © 2025 Cipher Developments Private Limited. All rights reserved.

Safe, reliable, and affordable ride-hailing. Enjoy 0% commission forever and keep all of what you earn. Book your next journey with just a tap!

Adress : PLAZA 15 CCA 2 SECTOR D, DHA PHASE 5 LAHORE | Phone : 03299455594

Copyright © 2025 Cipher Developments Private Limited. All rights reserved.