iRide Safety & Quality Standards
iRide Safety & Quality Standards
iRide Safety & Quality Standards
Introduction
Ensuring the safety and quality of vehicles used on the iRide Car Hailing platform is critical
for delivering reliable and secure services to riders and drivers. Adhering to these
standards protects all users while upholding the reputation of the platform. Below are the
mandatory safety and quality requirements for vehicles and drivers participating in iRide
Car Hailing.
Vehicle Safety and Condition Requirements
Exterior:
Vehicles must be free from significant dents, scratches, or rust.
All exterior lights (headlights, taillights, brake lights, turn signals) must be functional.
Clean exterior, free of dirt or debris.
Tires must have adequate tread depth, proper inflation, and no visible damage.
Windshields must be free of cracks or obstructions.
Side mirrors and rearview mirrors must be intact and properly adjusted.
Interior:
Vehicles must have clean and odor-free interiors.
Seats, carpets, and upholstery should be free from visible damage.
Functional seatbelts must be available for all passengers.
Air conditioning and heating systems must be operational.
The driver’s visibility must not be obstructed.
Mechanical Safety Standards
Engine:
Must operate smoothly without unusual noises or emissions.
No leaks (oil, coolant, or other fluids).
Regular servicing and maintenance must be documented.
Brakes:
Effective braking performance with no grinding or squealing noises.
Brake pads must have sufficient thickness.
Steering and Suspension:
Steering must be responsive, with no excessive play or vibrations.
Suspension components (e.g., shock absorbers) must function properly.
Exhaust System:
Mandatory Safety Equipment
First Aid Kit: Properly stocked for emergencies.
Fire Extinguisher: Present and functional.
Warning Triangle: Available for roadside emergencies.
Spare Tire and Tools: In good condition and easily accessible.
Driver Requirements
Drivers must have a valid driver’s license and be at least 18 years old.
Drivers must comply with local traffic regulations at all times.
Polite and professional behavior is required during all trips.
Drivers should maintain proper documentation, including proof of vehicle insurance and registration.
Vehicle Documentation and Insurance
Vehicle Registration: Must be valid and up-to-date.
Insurance: Comprehensive coverage is mandatory to protect both drivers and riders.
Maintenance Records: Proof of regular servicing and inspections must be maintained.
Vehicle Eligibility Criteria
Age Limit:
Sedans, SUVs, Hatchbacks, and Coupes must be no older than 25 years.
Exception; Some Authorized Vintage Vehicles will be able to register beyond the 25 years limitation.
Type Suitability: Vehicles must be appropriate for commercial use and meet all safety
standards.
maintain a logbook for records.
Enforcement and Compliance
compliance with iRide’s standards.
Random Audits: iRide reserves the right to conduct random inspections of vehicles listed on the platform.
Penalties: Non-compliance with safety and quality standards may result in penalties,
suspension, or removal from the platform.
Implementing Safety Standards
iRide Car Hailing is committed to maintaining the highest level of safety and quality. All
users, including drivers and vehicle owners, are required to adhere strictly to these
standards to ensure a seamless and secure experience for everyone on the platform.
Additional Safety and Quality Recommendations
Digital Dashcams: Drivers are encouraged to install dashcams for added security
and to provide evidence in case of disputes or incidents.Emergency Contact System: All drivers should have an accessible emergency contact list saved on their devices or in the vehicle.
Vehicle Hygiene Standards: Drivers should disinfect high-touch surfaces (e.g., door
handles, steering wheel) regularly, especially in light of public health concerns.
lights and clear visibility.
regarding unsafe driving behaviors or route diversions.
defoggers to ensure safety during adverse weather conditions.
Introduction
Ensuring the safety and quality of vehicles used on the iRide Car Hailing platform is critical for delivering reliable and secure services to riders and drivers. Adhering to these standards protects all users while upholding the reputation of the platform. Below are the mandatory safety and quality requirements for vehicles and drivers participating in iRide Car Hailing.
Vehicle Safety and Condition Requirements
Exterior:
Vehicles must be free from significant dents, scratches, or rust.
All exterior lights (headlights, taillights, brake lights, turn signals) must be functional.
Clean exterior, free of dirt or debris.
Tires must have adequate tread depth, proper inflation, and no visible damage.
Windshields must be free of cracks or obstructions.
Side mirrors and rearview mirrors must be intact and properly adjusted.
Interior:
Vehicles must have clean and odor-free interiors.
Seats, carpets, and upholstery should be free from visible damage.
Functional seatbelts must be available for all passengers.
Air conditioning and heating systems must be operational.
The driver’s visibility must not be obstructed.
Mechanical Safety Standards
Engine:
Must operate smoothly without unusual noises or emissions.
No leaks (oil, coolant, or other fluids).
Regular servicing and maintenance must be documented.
Brakes:
Effective braking performance with no grinding or squealing noises.
Brake pads must have sufficient thickness.
Steering and Suspension:
Steering must be responsive, with no excessive play or vibrations.
Suspension components (e.g., shock absorbers) must function properly.
Exhaust System:
Mandatory Safety Equipment
First Aid Kit: Properly stocked for emergencies.
Fire Extinguisher: Present and functional.
Warning Triangle: Available for roadside emergencies.
Spare Tire and Tools: In good condition and easily accessible.
Driver Requirements
Drivers must have a valid driver’s license and be at least 18 years old.
Drivers must comply with local traffic regulations at all times.
Polite and professional behavior is required during all trips.
Drivers should maintain proper documentation, including proof of vehicle insurance and registration.
Vehicle Documentation and Insurance
Vehicle Registration: Must be valid and up-to-date.
Insurance: Comprehensive coverage is mandatory to protect both drivers and riders.
Maintenance Records: Proof of regular servicing and inspections must be maintained.
Vehicle Eligibility Criteria
Age Limit:
Sedans, SUVs, Hatchbacks, and Coupes must be no older than 25 years.
Exception; Some Authorized Vintage Vehicles will be able to register beyond the 25 years limitation.
Type Suitability: Vehicles must be appropriate for commercial use and meet all safety standards.
Regular Inspections: Vehicles should undergo periodic inspections by their owners and maintain a logbook for records.
Enforcement and Compliance
Photo Verification: Vehicle owners must submit photos of their vehicles to verify compliance with iRide’s standards.
Random Audits: iRide reserves the right to conduct random inspections of vehicles listed on the platform.
Penalties: Non-compliance with safety and quality standards may result in penalties, suspension, or removal from the platform.
Implementing Safety Standards
iRide Car Hailing is committed to maintaining the highest level of safety and quality. All users, including drivers and vehicle owners, are required to adhere strictly to these standards to ensure a seamless and secure experience for everyone on the platform.
Additional Safety and Quality Recommendations
Digital Dashcams: Drivers are encouraged to install dashcams for added security and to provide evidence in case of disputes or incidents.
Emergency Contact System: All drivers should have an accessible emergency contact list saved on their devices or in the vehicle.
Vehicle Hygiene Standards: Drivers should disinfect high-touch surfaces (e.g., door handles, steering wheel) regularly, especially in light of public health concerns.
Night Driving Standards: Ensure that vehicles used for night trips have fully functioning lights and clear visibility.
In-App Alerts: Drivers and riders should utilize in-app safety alerts for notifications regarding unsafe driving behaviors or route diversions.
Weather Readiness: Vehicles should be equipped with wipers in good condition and defoggers to ensure safety during adverse weather conditions.
Training Sessions: iRide may organize periodic safety and customer service training for drivers to enhance service quality.
Introduction
Ensuring the safety and quality of vehicles used on the iRide Car Hailing platform is critical for delivering reliable and secure services to riders and drivers. Adhering to these standards protects all users while upholding the reputation of the platform. Below are the mandatory safety and quality requirements for vehicles and drivers participating in iRide Car Hailing.
Vehicle Safety and Condition Requirements
Exterior:
Vehicles must be free from significant dents, scratches, or rust.
All exterior lights (headlights, taillights, brake lights, turn signals) must be functional.
Clean exterior, free of dirt or debris.
Tires must have adequate tread depth, proper inflation, and no visible damage.
Windshields must be free of cracks or obstructions.
Side mirrors and rearview mirrors must be intact and properly adjusted.
Interior:
Vehicles must have clean and odor-free interiors.
Seats, carpets, and upholstery should be free from visible damage.
Functional seatbelts must be available for all passengers.
Air conditioning and heating systems must be operational.
The driver’s visibility must not be obstructed.
Mechanical Safety Standards
Engine:
Must operate smoothly without unusual noises or emissions.
No leaks (oil, coolant, or other fluids).
Regular servicing and maintenance must be documented.
Brakes:
Effective braking performance with no grinding or squealing noises.
Brake pads must have sufficient thickness.
Steering and Suspension:
Steering must be responsive, with no excessive play or vibrations.
Suspension components (e.g., shock absorbers) must function properly.
Exhaust System:
Mandatory Safety Equipment
First Aid Kit: Properly stocked for emergencies.
Fire Extinguisher: Present and functional.
Warning Triangle: Available for roadside emergencies.
Spare Tire and Tools: In good condition and easily accessible.
Driver Requirements
Drivers must have a valid driver’s license and be at least 18 years old.
Drivers must comply with local traffic regulations at all times.
Polite and professional behavior is required during all trips.
Drivers should maintain proper documentation, including proof of vehicle insurance and registration.
Vehicle Documentation and Insurance
Vehicle Registration: Must be valid and up-to-date.
Insurance: Comprehensive coverage is mandatory to protect both drivers and riders.
Maintenance Records: Proof of regular servicing and inspections must be maintained.
Vehicle Eligibility Criteria
Age Limit:
Sedans, SUVs, Hatchbacks, and Coupes must be no older than 25 years.
Exception; Some Authorized Vintage Vehicles will be able to register beyond the 25 years limitation.
Type Suitability: Vehicles must be appropriate for commercial use and meet all safety standards.
Regular Inspections: Vehicles should undergo periodic inspections by their owners and maintain a logbook for records.
Enforcement and Compliance
Photo Verification: Vehicle owners must submit photos of their vehicles to verify compliance with iRide’s standards.
Random Audits: iRide reserves the right to conduct random inspections of vehicles listed on the platform.
Penalties: Non-compliance with safety and quality standards may result in penalties, suspension, or removal from the platform.
Implementing Safety Standards
iRide Car Hailing is committed to maintaining the highest level of safety and quality. All users, including drivers and vehicle owners, are required to adhere strictly to these standards to ensure a seamless and secure experience for everyone on the platform.
Additional Safety and Quality Recommendations
Digital Dashcams: Drivers are encouraged to install dashcams for added security and to provide evidence in case of disputes or incidents.
Emergency Contact System: All drivers should have an accessible emergency contact list saved on their devices or in the vehicle.
Vehicle Hygiene Standards: Drivers should disinfect high-touch surfaces (e.g., door handles, steering wheel) regularly, especially in light of public health concerns.
Night Driving Standards: Ensure that vehicles used for night trips have fully functioning lights and clear visibility.
In-App Alerts: Drivers and riders should utilize in-app safety alerts for notifications regarding unsafe driving behaviors or route diversions.
Weather Readiness: Vehicles should be equipped with wipers in good condition and defoggers to ensure safety during adverse weather conditions.
Training Sessions: iRide may organize periodic safety and customer service training for drivers to enhance service quality.
Safe, reliable, and affordable ride-hailing. Enjoy 0% commission forever and keep all of what you earn. Book your next journey with just a tap!
Copyright © 2025 Cipher Developments Private Limited. All rights reserved.
Safe, reliable, and affordable ride-hailing. Enjoy 0% commission forever and keep all of what you earn. Book your next journey with just a tap!
Copyright © 2025 Cipher Developments Private Limited. All rights reserved.
Safe, reliable, and affordable ride-hailing. Enjoy 0% commission forever and keep all of what you earn. Book your next journey with just a tap!
Copyright © 2025 Cipher Developments Private Limited. All rights reserved.